Aztech Geothermal, LLC – Energy Development in Ballston Spa

Update 2025 - Once again 5 stars! Staff are professional and kniw their systems. Declan couldn't be more helpful! Update - 2024 maintenance. Aztek did not disappoint again...10 stars! Austin and Desiree were very responsive. Declan was prompt, friendly and explained the process thoroughly. Best customer service ever! Very helpful professional staff. If I could give them a higher rating I would. I knew nothing about Geothermal heating and water tanks. They take the time to explain and educate you. Declan, Austin and Desiree are top notch!

2/28/2023 Update: our Aztec Geothermal system has been running like a top since I made this post. Original Post: I recently purchased a home with an Aztec Geothermal system still under warranty. We had a few instances of the system blowing a fuse and shutting down in the middle of the night. They responded right away and didn't stop until the job was done right. Well done! The first time, our Aztec rep responded right away, came to our house within a few hours, replaced the fuse, got the system up and running, and unsuccessfully tried to identify the root cause of the problem. A few days later the fuse blew again and I emailed my rep. He had left for vacation and the company president responded to me directly. They had a second rep at the house within the hour. He replaced the fuse, but also could not find the source of the problem. Next night it happened again. The rep returned to the house first thing and was able to successfully trouble shoot and repair the issue for good. I am thrilled with the VERY fast response from Austin, John, and Geoff. They came to the house and got the heat going within an hour or two. They kept coming back until the job was done right. Well done. I'll make sure they install the next system I need, should that day ever come.