Solar Installer List ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website solarinstallerlist.com.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Request quotes from solar installers (name, email, phone, postcode, property details)
- Submit a review of an installer
- Claim a business listing
- Contact us with enquiries
- Create an installer dashboard account
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring website
- Device information
How We Use Your Information
We use the information we collect to:
- Connect you with solar installers who can provide quotes
- Display reviews and ratings to help consumers make informed decisions
- Verify business listings and claims
- Improve our website and services
- Send service-related communications
- Comply with legal obligations
Information Sharing
We share your information in the following circumstances:
- With Solar Installers: When you request a quote, we share your contact details and project information with the relevant installer(s).
- Solar Funding Partners: If you opt in on our solar quote form, we share your contact details and property information with our solar funding partners (including Watts Marketing Ltd) who may contact you by phone, SMS, or email about solar panel funding options. You can withdraw consent at any time by contacting us.
- Service Providers: We use third-party services for email delivery, analytics, and hosting that may process your data on our behalf.
- Legal Requirements: We may disclose information when required by law or to protect our rights.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyse site usage, and assist in our marketing efforts.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us recognise you, remember your preferences, and improve your experience.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly. These include session cookies, security cookies, and cookies that remember your cookie preferences. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our website by collecting anonymous data about page views, sessions, and user behaviour. We use Google Analytics for this purpose.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements. We use Google Tag Manager to manage marketing tags.
Third-Party Cookies
We use the following third-party services that may set cookies:
- Google Analytics: Tracks website usage and helps us improve our content (only loaded with your consent)
- Google Tag Manager: Manages marketing and analytics tags (only loaded with your consent)
Managing Your Cookie Preferences
You can control which cookies are set on your device through our Cookie Preferences page. You can accept or reject non-essential cookies at any time.
You can also control cookies through your browser settings. However, disabling cookies may affect the functionality of this and many other websites you visit.
Consent and Compliance
We comply with UK GDPR and the Privacy and Electronic Communications Regulations (PECR). We will not use analytics or marketing cookies without your explicit consent. Essential cookies are used based on our legitimate interest in operating the website.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Your Rights (GDPR)
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Quote requests are typically retained for 2 years.
Google Reviews and Third-Party Content
Some installer profiles may display reviews sourced from Google's public reviews platform. These reviews are publicly available information that helps users make informed decisions.
How We Use Google Reviews
- We may display publicly available Google reviews for installers to provide comprehensive feedback alongside our own user-submitted reviews
- Google reviews are clearly marked with the Google logo and include attribution to Google
- Links to Google review pages allow users to verify reviews on Google's platform
- We do not modify or alter the content of Google reviews - they are displayed as provided by Google's public API
Your Rights Regarding Third-Party Reviews
If you have written a review on Google and wish to modify or remove it, you must do so directly through your Google account. We do not have the ability to edit or remove Google reviews. Please visit Google's Help Center for instructions.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Post: Solar Installer List, United Kingdom