Blue Build Energy Limited – Solar Installation in Down

I would like to extend my sincere thanks to Bluebuild Energy (Newtownards) for the recent installation of solar panels and a Duracell solar battery at my home. From initial inquiry to final installation, the entire process was exceptionally smooth, professional, and efficient. My decision to install solar panels came after many conversations with a relative and several friends. I chose Bluebuild based on their strong local reputation, their history as a trusted employer in the area, and most importantly after speaking with Samantha, their Sales and Installation Manager. Samantha inspired great confidence in both the product and the company. Her knowledge, enthusiasm, and clear explanations made it easy to understand the benefits of the system. She personally carried out a site survey and offered helpful advice on the best positioning of the panels to ensure maximum efficiency. One of the installers also conducted a separate survey to confirm everything. Once we agreed on the panel placement and installation date, everything happened like clockwork. Scaffolding was erected the day before, and on the day of installation, both the solar panel team and electricians arrived promptly. The full installation was completed within a single day. I would particularly like to commend all the staff I had the pleasure of dealing with, they were courteous, professional, and went above and beyond to ensure I was completely satisfied. The workmanship was of a very high standard, and they took great care of my property throughout. The site was left spotless, with everything tidied up on completion. So thank you to everyone involved, those who erected the scaffolding, the two electricians, and the two solar panel installers. Each of them clearly took pride in their work. Aside from the product and installation, I found the company very easy to deal with. Juvena was always extremely helpful and made sure that any messages or concerns I had were passed on to Samantha promptly. Communication is vital when delivering good customer service, and Bluebuild excelled in this area. I was even offered assistance with completing building control forms and received follow-up calls to check on my satisfaction and gather feedback. Based on my experience, I would be very happy to recommend Bluebuild Energy and their fantastic team.

We got quotes from a number of solar installation companies in NI and Bluebuild were not only among the cheapest but were very flexible in their approach, giving us the system and components that best suited our requirements. As someone with an engineering background I was especially impressed by their thorough design approach, attention to detail in answering my questions and their good quality documentation. The installation itself went smoothly in a single day, and a minor issue was quickly resolved on a return visit. I would definitely recommend Bluebuild Energy.

One of their team came out to our house to check for an insulation job. The staff member drilled through a single brick wall even though they were instructed not to drill there and drilled through causing damage not only to the wall but to items stored in our garage on the other side of the wall. Called their team about it, was told that Rachel would call me back and it’s been over two months and I’ve not been able to get anyone. Not the level of customer service I’d expect.