Electrical Innovations (Derby) Ltd – Electrical Contracting in UK

Ben has been out to look at our boiler problem today and can only say what a privilege it was to have him in the house. Provided a superb service and has done everything possible to fix the problem. Electrical service provider of choice from now on and would highly recommend him to anyone. Thank you Ben

What on earth is going on with this company. I had a complete electrical blackout and sourced a local company Electrical Innovations who advertised emergency callouts. I was only able to speak to an AI voice who after several phone calls assured me that someone would be calling me. No one ever did and as a result no one attended and we were in blackout for 24 hours whilst I found a reputable company to deal with the problem. Then 2 days later I received a call from them following up my initial calls. What a joke. Any Business who hides behind an AI voice so that they do not speak to customers is a red flag. Needless to say my up and coming order for solar panels will not be going to Electrical Innovation. UPDATE: Since reading your reply I accept that I have made an error when looking for an electrician that offered an emergency call out service. I have checked all your website details and you do not offer that service so I was mistaken. I have now as a result increased your star rating to 4. It would have been 5 star but the ridiculous AI answers which repeatably led me to believe that you would contact me quickly has reduced the star rating. Had a simple answerphone message been available I could have dealt with the emergency straight away.