Alternative Eco Solutions UK Ltd – Solar Installation in Essex

This company cold called my mother (who has vascular dementia and Alzheimer's) telling her that her solar panels needed changing and arranging an appointment to see her. Luckily, we were able to intercept and cancel this appointment. Beware!

A Five-Star Experience – Professional, Respectful, Value for Money and Genuinely Caring I can’t speak highly enough of Alternative Eco Solutions. From the first phone call to the final clean-up, they were punctual, professional, and incredibly respectful. As someone with a disability who lives alone, I often find having tradespeople in my home quite stressful—but this team completely changed that for me. They were kind, accommodating, and clearly cared not just about the work but about me personally. They communicated well, worked efficiently, and showed a level of courtesy and empathy that’s rare today. I’ve had less-than-great experiences in the past with other companies, but this was the polar opposite. I felt safe, heard, and well looked after throughout. I wouldn’t hesitate to recommend Alternative Eco Solutions to anyone—especially those who value respectful, high-quality service. They’re a credit to their trade. To the "family" leaving 1* reviews Why when you had work done 2 years (2023) ago are you still holding a grudge and posting negative feedback (2025) - Are you a competitor trying to destroy a decent companies reputation ?? You are in a minority, accept it and move on !!

Cold callers from this company came to my grandmothers house and told her that she needed her 14 solar panels cleaned urgently and bird netting fitted round the base of them. They were charged £2200 for this, the work took less than 1 hour. She had paid a deposit on the day, later on my father called to speak to the managing director asking how they can justify this cost. After this phone call the managing director, Tom, immediately called my grandmother and got her to pay the full amount over the phone. Completely predatory behaviour.