Arktek Group Limited – Energy Development in Tyne and Wear

Stay clear of this company. What a carry on we are having with Eon. The lies and miss guided information arktek are putting to Eon is absolutely unbelievable. They made an appointment to carry out some work on our property. Which included wall insulation, trickle vents to be added to our current windows and Extractor fans in our bathrooms and kitchen. They said all the works would be completed in 1 day. They didn't arrive the first day. They didn't arrive the second day that they rescheduled. Didn't arrive the third day. 1 contractor turned up 4 days after the the originally planned day to do the insulation. The week after the electricians came to fit the extractor fans. They caused so much mess and damage then couldn't finish the work because they didn't have all the bits. They left there mess all over inside and outside. Red brick dust filled out entire home. And when the lad was finished fitting the kitchen extractor fan. He just grabbed his tools and asked my wife to tidy up when she was trying to make our little boys Tea after Nursey. They then installed trickle vents to our current windows. They smashed 4 window handles during this process. The trickle vents were the wrong style for our windows so the windows wouldn't close correctly. All the contractors that turned up never new what they were there to do. They all slated Arktek saying how unprofessional they were. Very poor experience and it is still going on now to try and be rectified. Keep well clear

Avoid at all costs. They made a mess of the house. It’s taken us a few months to get things back to normal after spending so much money on top to refurbish everything. The boiler is now leaking and due to this, the central heating doesn’t work most of the time. They still have a lot of unfinished jobs and we’ve not heard back from them for months. Our house was in a much better state before they turned it upside down. Maybe if they completed the work in a timely manner and didn’t damage our property, I would have recommended them. But sadly no.