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Main Service Areas
Hampshire, Basingstoke, Winchester, Aldershot
About Aura Retrofit Ltd
Aura Retrofit Ltd provides professional heating & renewable energy solutions for Basingstoke homeowners and businesses. With a 4.2/5-star rating on Google, the company focuses on quality installations and transparent service.
How We Can Help
The company specializes in boiler installation, central heating upgrade, insulation retrofit. Every project includes a free survey, detailed quote, and professional installation.
Reasons to Choose Aura Retrofit Ltd
- 4.2/5 Stars - Rated on Google
- 10-Year Warranty - Comprehensive workmanship guarantee
Our Coverage Area
Serving Hampshire, Basingstoke, Winchester, Aldershot and surrounding areas.
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This profile summary is curated by Solar Installer List editors based on verified business information, certifications, and customer reviews. For the official company description, visit the installer's website.
Aura Retrofit Ltd Reviews & Ratings
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Reviews from 1 source
Aura retrofit recently fitted a new heating boiler. This was on a grant, i called/emailed a few times befor and all calls and emails were answered promptly. On the morning thet called to say fitters on his way. They gave me a link to allow me to accurately track it journey to my house. The fitter worked fast and his work was exceptionally neat, sit was left cleand and tidy and rubbish left for colection. First class fitter and service. Every thing perfec, meny thanks.
Sitting in a freezing cold house waiting for aura gas to tell us status on our broken boiler for well over two weeks now. Left multiple messages and tried ringing over several days, no call back, no response, nothing. Outstandingly bad service and support. Update - we have finally been advised via email it is "uneconomic" for them to replace the part despite us having a service contract in place including guarantees for parts replacement which has been paid for monthly without fail. We are also now 3 months overdue an annual service. So around £400 of payments on a formal contract which has been simply ignored by Aura - the people who also happened to actually install the boiler in the first place. Avoid.
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I was fortunate enough to be eligible for a grant application for an air source heat pump, insulation and solar panels. Aura made the process very straightforward and completed the work in great time. Very happy with the work - it's transformed my home! Great communication with the team too. Many thanks again.
Dear Aura Retrofit team Perhaps God was moved—the engineer, Alan, finally came back this morning to fix it. Before leaving, he kindly told me to call anytime if I had any more questions. I want to say that the hot water issue wasn't anyone's fault. Life itself is ever-changing, and I'm lucky to have you by my side, offering selfless care and help. I'm truly, truly grateful. Also, please convey my sincere gratitude to the kind lady who answered my call yesterday afternoon. 🙏 Kind regards
So very pleased... Aura Retrofit are professional, always respond to calls & questions, the team of tradesmen are speedy thoughtful and get the job done, any issues they sort it out swiftly. The job was more involved than anticipated but certainly worth it, Aura corordinated with precision, communicated every step clealy to us. We are now 'very' warm, insulated and having solar panels should also make a difference in many areas. Thank you Aura Retrofit
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