Berneslai Homes Limited – Solar Installation in South Yorkshire

Still waiting to be rehoused 2 years on, despite been in band 2 which is supposed be deemed “very urgent”. They advertise bungalows for you to bid on but they are still listed as awaiting allocation several weeks after the list has closed. Why advertise properties if you aren’t even going to offer them to people? They have lots of properties across the district just sitting empty while there are people with medical needs having to wait years to get a bungalow. One bungalow in particular in Hoyland Common has been advertised twice in the last few months and it’s not even fit for habitation, they are just trying to make it appear that they have plenty of properties that are ready for tenants but they’re not. I’m absolutely sick of waiting. I haven’t had access to proper bathing facilities for 2 years now, I’ve applied for dozens of bungalows and I haven’t had a single offer. How is band 2 very urgent when you are making people wait years?

Despite having a clear local connection to Barnsley (caring for a friend and receiving Carer’s Allowance) my housing application was denied twice by Berneslai Homes... Once initially, and again after I appealed. The first rejection came with minimal explanation, and the staff member I spoke to had a real attitude, which made the situation feel even more dismissive and unprofessional. I then submitted an appeal with all the required documentation, including evidence of my Carer’s Allowance, to show I met their local connection criteria. Despite this, they rejected me a second time. It’s difficult not to question whether this process was handled fairly. When someone actively caring for a vulnerable person is denied housing support (Despite ticking the boxes for eligibility) it starts to feel not just unfair, but discriminatory. This whole experience has left me feeling like I don’t matter...as though the vital role I play as a carer isn’t valued or even acknowledged. It’s hard not to feel dehumanised by the way I’ve been treated. It’s not just frustrating, it’s emotionally damaging and being met with this level of disregard adds a huge amount of stress and pain. To anyone considering applying for housing with Berneslai Homes...I genuinely wouldn’t recommend it. The process was cold, disheartening, and made me feel less than human. People deserve to be treated with respect and dignity, especially when reaching out for help. Sadly, I don't feel I received either.