Carbon Down Ltd – Energy Development in West Yorkshire

Central heating put in for which I am grateful for. However I've been left with several problems since the dry walls and heating has been put in. My toilet cistern has been fractured so leaks water, my gas cooker they have disconnected.These are 2 of the major things and they will not come and do, install a new toilet (I have the toilet already) And reconnect my cooker.

VERY UNHAPPY WITH COMPANY AND THEIR WORK at my property.! Would NOT RECOMMEND them at all. Stay well away from them. Wish I had read ALL reviews left carbon down before having work done by them. I would not have let them near my property after seeing what some of their customer wrote about them They have left big holes in the inner cavity wall and most of the wall insulation has now blown out into the underfloor crawl space. They haven’t fitted underfloor insulation as agreed. There is much more I want to say about Carbon Down’s incompetence but there isn’t enough space! My home instead of being warmer it’s bloody freezing. Their 30 guarantee is not worth the paper it is written on. It’s impossible to get them to their mistakes corrected after a few weeks so forget about 30 years or even 1 year. It’s a bodge it run and company. Avoid, avoid Despite several communications with them to fix these issues they are not interested so inevitably deserve this negative review for their completely unprofessional work and lack of customer care or the customer’s property. Would like to give them a minus score but can't ! Google can you please make this an option.

Fantastic customer service , fast, friendly and accommodating! The whole experience was stress free and very pleased with our Boiler. End to End Excellent service, fast responses, product delivered as expected.Seriously a great experience throughout. Thanks very much!